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eManifest Filing Services


Since the implementation for ACI eManifest regulations on May 6, 2015, highway carriers transporting goods into Canada are required to transmit cargo and conveyance data electronically to the CBSA (Canadian Border Service Agency) prior to arrival. The cargo and conveyance data must be received and validated by the CBSA a minimum of one hour before the shipment arrives at the border.

Pacific Customs Brokers offers ACI and ACE eManifest solutions for highway carriers and self-carrying importers into Canada and the USA.

eManifest Filing Options

  1. Full-service filing as primary service provider - For carriers who would prefer Pacific Customs Brokers to file eManifest on their behalf.
  2. Full-service filing as secondary service provider - A backup option for carriers that are registered with another third party service provider, or who plan to use the CBSA web portal in the event of system failures, power outages, internet connectivity issues, etc.
  3. Self-filing (partial) - For carriers choosing to enter eManifest data themselves.

Note: Pacific Customs Brokers offers 24/7 carrier support with all of our service options listed above.

Setting Up Your eManifest Filing Accounts

eManifest Filing ServicesTo set up an ACI and/or ACE eManifest account

  1. Choose between the setup packages for Shipments to Canada (ACI) or Shipments to the USA (ACE) and download.
  2. Fill out the forms in the package.
  3. Submit the completed forms to Pacific Customs Brokers. Submission instructions are stated in the package.

Shipments to Canada Set Up Package Shipments to USA Set Up Package

 

For more information or to set up your eManifest account call our toll-free number at 888.538.1566 and speak with our Carrier Relations Liaison today.

To learn more on how you can comply with CBSA's eManifest filing requirements and avoid penalties for inaccurate, late, or missing filings register for an upcoming ACI eManifest Seminar or Webinar. Learn more »

Obtaining a Carrier Code

To file for a carrier code you must apply directly to the Canada Border Services Agency. You must fill out a Carrier Code Application and email carrier-cargo@cbsa.gc.ca. If you have questions, call toll-free 866.749.6623.

Pacific Customs Brokers offers assistance with the carrier code application process. Please contact our Carrier Help Desk at 855.542.6644 or carrierhelpdesk@pcb.ca for more details.

 

About the ACI eManifest Program

The Advance Commercial Information (ACI) program provides Canada Border Services Agency officers with electronic pre-arrival cargo and conveyance information so that they are equipped with the right information to identify health, safety and security threats related to commercial goods before the goods arrive in Canada. ACI eManifest requires highway carriers to transmit their cargo and conveyance data to CBSA for Canada-bound crossings, no less than 1 hour prior to arrival at the border. ACE is the equivalent U.S. program.

ACI eManifest Implementation Timelines:

eManifest requirements for highway carriers are now mandatory and the following implementation timelines apply:

  • From May 6, 2015, to July 10, 2015, the CBSA will provide carriers with a period of transition during which penalties for non-compliance will not be issued. The Agency will work closely with carriers on corrective measures to help them comply with eManifest requirements.
  • From July 10, 2015, to January 10, 2016, carriers who do not comply with eManifest requirements may be issued zero-rated penalties (non-monetary) under the CBSA's Administrative Monetary Penalty System (AMPS).
  • Beginning January 10, 2016, carriers who do not comply with eManifest requirements may be issued monetary AMPS penalties.

Why Choose Pacific Customs Brokers?

Pacific Customs Brokers will ensure that your cargo and conveyance information is electronically transmitted to and approved by Canada Border Services Agency, leaving you or your drivers to focus on the journey ahead. Whether we are handling the eManifest filing process in its entirety, or you are accessing it to self-file, you will always be able to reach us with your questions. Our friendly and experienced staff is available 24 hours a day, 7 days a week and strives to provide our clients with premium service.

As a carrier you are required to keep your records for a period of three years. Our system features a record-keeping functionality that will enable daily, weekly or monthly reporting. This feature will help ensure that your records are complete.

Service features include

  • 24/7 carrier support
  • Centralized processing for Canada and the U.S.
  • ACI and/or ACE eManifest filing
  • Secure record-keeping

Border Pro for Carriers can help you assimilate this mandatory process into your business for both Canada and U.S. bound crossings. Contact the carrier help desk for further details and rates.

ACI eManifest Session

To learn more on how you can comply with CBSA's eManifest filing requirements and avoid penalties for inaccurate, late, or missing filings register for an upcoming ACI eManifest Seminar or Webainar. In these 90-minute sessions we will answer questions, offer practical solutions and help with the ACI eManifest regulations in effect.

Topics Include:

  • CBSA mandate and timelines
  • Cargo and conveyance transmittal time
  • Record keeping
  • Penalties and delays
  • Registering your carrier code for eManifest
  • Backup plan
  • Data elements required
  • Filing options

More details and to register »


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