Release Agent / Customs Rater- Surrey Office

This position is located at our Surrey Head Office. It involves all aspects of the duties/responsibilities associated with Customs Clearance/Customs Brokerage (e.g. receiving information from and assisting retail and business clients, completion of customs clearance documentation, processing of import documentation, regular liaison with Customs personnel and internal clients). You will assist in ensuring that all entries are released, classified and billed accurately within Pacific Customs Brokers' service standards. This is not an entry level role, so PARS experience is essential. More opportunities are open to customs brokers with CBSA Professional Qualification.


Essential qualifications

  • Secondary School graduation

  • CCS designation or higher strongly preferred

  • We are a 24/7 brokerage so, over time, you will work day, afternoon, and night shifts, including one weekend day. Must have flexible schedule

  • Minimum 2 years of PARS experience, transmitting release documents to CBSA

  • Knowledge of applicable customs laws and regulations

  • Strong understanding of business math, percentages, conversions, etc

  • Strong customer service orientation

  • Strong interpersonal and communication skills (oral, telephone and written)

  • Well developed analytical and time management skills

  • High work standards, high level of accuracy

  • Ability to analyze each shipment to determine appropriate process

  • Ability to handle large volumes of work and meet tight deadlines

Send your resume, cover letter, and salary expectations, quoting PCBS-4 to

Note that we are located at the Pacific Highway border crossing, so reliable transportation is a must.

No agents please. We do not sponsor work permits. All applicants must be in Canada at the time of application.

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