Trade Compliance Education and Development

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Dispute Prevention and Resolution

International Trade Dispute Prevention and Resolution Panel Discussion

Event type: In-class panel discussion
Date: To be determined. Please call 888.538.1566 for more information.
Time: 9:00 am - 12:00 pm Pacific Time
Place: Deloitte, 1055 Dunsmuir Street, Vancouver - 28th Floor
Fee: $55 CAD plus GST (per attendee, non-refundable)
Deadline: Wednesday, February 17, 2016
Cancellation: 24-hour notice is appreciated

Year over year, customs has been increasing both the quantity and monetary penalties to non-compliant importers. Bring your questions to this experienced panel of trade compliance experts who can explain the steps companies can take to mitigate risk of customs penalties and understand the process and options surrounding dispute resolution. This session will pose a series of common scenarios that companies face when dealing with both Canada Border Services Agency and U.S. Customs and Border Protection. Follow along each scenario as they escalate from notification to settlement.

Topics Include

  • Most common risks: origin, tariff, valuation
  • Importer of record tax consequences
  • Voluntary disclosure, customs, tax reporting
  • When to seek a controversy expert
  • The anatomy of an appeal
  • Personal and corporate liability
  • Post-entry claims
  • Post-entry amendments
  • Compliance recommendations
  • Best practices


  • April Collier
    Ms. Collier is a Senior Trade Advisor with Pacific Customs Brokers Inc. From her home in Seattle, Washington, she is a Licensed Customs Broker and Certified Customs Specialist with over 33 years of experience in U.S. customs brokerage. She has developed curriculum and conducted numerous courses on customs compliance including preparing for broker licensing at Seattle College. Ms. Collier leads many in-house workshops and seminars for Pacific Customs Brokers and is often called upon to travel globally to share her expertise for many customized sessions.
  • Bruce Todd
    Mr. Todd is a Senior Advisor in the U.S. Tax Services Practice at Deloitte. From his home office in Calgary, he leads the multi-state tax practice for Deloitte Canada servicing companies doing business in the United States. He has over 25 years of multi-state tax experience. His primary focus is on special projects to examine and establish filing positions for sales/use and income/franchise tax. Deloitte’s multi-state tax services cover Canada and are enhanced with links to specialty practices in the U.S. such as excise taxes. Bruce possesses deep relationships built as a national multi-state tax partner in Deloitte’s U.S. firm. His clients cover a broad range of industries including services, technology, manufacturing and energy across all major provinces in Canada. Mr. Todd has a B.B.A. in Accounting and Finance from Texas A&M University.
  • Daniel Kiselbach
    Mr. Kiselbach is a lawyer and partner with Deloitte Tax Law LLP. He has practiced law for the past 25 years in various areas, including customs, trade and taxation. His practice focuses in on tax, customs and trade matters. He provides legal representation with respect to tax and customs audits, investigations and enforcement actions. Additionally, he provides advice on matters such as doing business in Canada, transfer pricing and minimizing duties and taxes. Mr. Kiselbach's publications include Carswell's Canadian Customs Law and The Annotated Customs Act.
  • Patti O'Malley
    Ms. O’Malley is a Licensed Customs Broker, Certified Customs Specialist, Certified Trade Compliance Specialist and Canadian International Freight Forwarders Association graduate with over 33 years of experience in Canadian customs brokerage. Currently a Senior Trade Advisor with Pacific Customs Brokers Ltd., Ms. O'Malley has instructed various classes for the Canadian Society of Customs Brokers (CSCB). Additionally, she has been called upon to observe and direct the execution of student practicums for the Customs Border Services program at Sir Sandford Fleming College in Peterborough, Ontario.
  • William Baldwin
    Mr. Baldwin is a partner with Cassidy Levy Kent, a customs and international trade law firm with offices in Washington D.C. and Ottawa. A native of the Pacific Northwest, he has represented companies importing merchandise into the United States for 19 years before a number of federal agencies including U.S. Customs and Border Protection, and courts including the U.S. Court of International Trade as well as the U.S. Court of Appeals for the Federal Circuit. Mr. Baldwin is a member of both the District of Columbia bar and the Washington State bar.


  • Greg Timm
    President and Chief Operating Officer with Pacific Customs Brokers Ltd., Pacific Customs Brokers Inc., and PCB Freight Management Ltd.


Have questions or comments about this discussion? Call 888.538.1566 or email us today.