Canadian Food Inspection Agency (CFIA)

May 22, 2019

Please note: The Canadian Food Inspection Agency (CFIA) is experiencing a delay which may affect your shipment's acceptance into Canada.

Who is this affecting? Every shipment entering Canada, cleared by any customs broker.

What does this mean?  If your shipment is dependent on a CFIA release, please prepare for a delay. Pacific Customs Brokers can receive and submit your shipment release request to Canada Border Services Agency and CFIA, but CFIA will be doing maintenance from midnight to four am.

When will my shipment be cleared for entry? CFIA will be conducting maintenance from 2:30am to 4am, which may cause a short delay.

What do I need to do? Please ensure we have received your shipment documentation by inputting your Cargo, BACF or PARS number into our PARS Lookup to learn the most up-to-date status. To receive a text message the moment your shipment is accepted for entry, enter a desired phone number or email address in the Receive Notifications at: field. If you require assistance enabling this feature, please note we are available 24/7 to help you.

Pacific Customs Brokers will continue to communicate with CFIA on their system's delay and update this notification as new information emerges. Once optimal processing times resume, this message will no longer appear on our website.