Canadian Food Inspection Agency (CFIA)

May 16, 2020

Canada Food Inspection Agency (CFIA) will experience temporary systems maintenance outage Sunday, May 17th from 12am till 4am PST.

Who will this effect? Every shipment was requiring CFIA review entering Canada regardless of the customs broker.

What does this mean? Please be aware that CFIA can still review shipments at this time, but there may be a delay.

When will my shipment be cleared for entry? CFIA will still be approving entries at this time.

What do I need to do? Importers and carriers should be aware that although the entry submitted by the customs broker may be in received status, we are unable to process the request with CFIA during the outage. Ensure you check back when the outage ends.

Pacific Customs Brokers will continue to communicate with CFIA on its system's outage and update this notification as new information emerges. Once operational, this message will no longer appear on our website.