Canadian Import Operational

June 30, 2019

The operating system that Pacific Customs Brokers utilizes to transmit data to customs is currently experiencing an outage.

Who is this affecting? All Canadian and US shipments.

What does this mean? Please be aware that Pacific Customs Brokers can receive your shipment release request but will not be able to process the entry between 8pm-12am.

When will my shipment be cleared for entry? Our IT team is working diligently towards a resolution and release services will be restored shortly.

What do I need to do? If you would like to confirm recepit of us receiving your documentation, please feel free to call in.

We apologize for the delay in processing your shipment and will continue working diligently to restore our operating system.