Video | What Are the Benefits Of Using A Customs Broker?

Instead of spending your time overseeing complex customs procedures, let the professionals leverage their experience to complete the job with accuracy. In this video learn why it's better to hire a professional customs broker.

Customs brokers can provide various services, which could include:

  • Preparing the initial release package for your shipment, which must be submitted to Customs electronically.
  • Confirming the entry of goods, and work with Customs and the Importer to ensure all tax, duties, and government fees are calculated and paid properly.
  • Assisting you with arranging the transportation of your goods.
  • Advising and consulting Importers on various aspects of importing, which could include: assisting in determining the landed costs of the goods, explore options for entry and duty/tax deferment, free-trade agreements, Importer's obligations under the Customs Act, and regulatory compliance.
  • Arranging a preliminary clearance of the shipment pending full clearance once the shipment arrives at the port of entry.

Customs brokers can provide additional benefits, some of which include:

  • Risk Management: customs brokers ensure that the importer is complying with various Customs regulations. They are able to assist with complex issues and may be able to provide feedback on how to reduce the duties and taxes you pay.
  • Flexible Staffing: customs brokers alleviate the need for importers to have Licensed Customs Brokers or Certified Customs Specialists on staff, which allows the importer to focus on other aspects of their business. Customs brokers will also follow the shipment from start to finish, which means that the importer doesn’t require various staff members to be responsible for the different aspects of the import process.
  • Decrease Fixed Costs: customs brokers are required to have various programs and technology to help them carry out their day-to-day tasks or communicate with Customs. By using a customs broker, the importer forgoes the requirement of various hardware, software, maintenance costs, and associated overhead related to having an in-house Customs expert.
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About Author
Cherie Storms
CCS , CTCS, CBSA Professional Designate

Cherie Storms is the Operations Manager with Pacific Customs Brokers, Canada with over 15 years in international trade operations and regulatory experience. Since she joined the company in 2007 she has become an Executive Board Member for the Canadian Customs Brokers Society, BC Region, and was invited to speak at the Women in Transportation Annual General Meeting in 2010 regarding her experience with running the international logistics efforts of the Vancouver 2010 Winter Olympics. Cherie is also a member of CSCB's National Commercial Operations and eManifest Committee. In September of 2018, Cherie became a member of the Board of Directors of the Canadian Society of Customs Brokers. Cherie has spoken at many seminars on the importance of trade compliance and is currently enrolled in the British Columbia Institute of Technology (BCIT) Business Management Program with the goal of becoming an international trade lawyer.

While we strive for accuracy in all our communications, as the Importer of Record it is incumbent upon your company to ensure that you are aware of the requirements under the new regulations so that you maintain compliance as always.