Lottery Fraud Warning

It has come to the attention of Pacific Customs Brokers Ltd. that parties known as "Steven Tottenham" and "Barrister Graham Murray" are illegally using Pacific Customs Brokers' trade name and website to defraud the public. The scheme involves the parties above requesting your personal information in exchange for a "refund" or "government documents". The correspondence, generally email, requests the party to forward funds to a non-existent law firm in order to claim the proceeds. Please be advised that this is fraudulent, and Pacific Customs Brokers has no involvement with this scheme.

We have filed a formal complaint with the appropriate authorities and have notified the RCMP and the FBI-Internet Crimes Division.

If you are contacted by these fraudsters, please visit to report the crime or contact your local law enforcement agency.

Legal Notice and Disclaimer

Terms of Use

Pacific Customs Brokers Ltd. CANNOT AND DOES NOT OFFER LEGAL ADVICE. Only a lawyer qualified and licensed to practice in your jurisdiction and properly retained can provide legal advice. If you are of the opinion that you may have a legal problem, you should seek the advice of a qualified lawyer.

Terms and conditions on use of site

This website ("Site") is provided by Pacific Customs Brokers Ltd. ("PCB") conditional on your acceptance of the terms and conditions of use set out below ("Terms and Conditions"). By accessing, reading and making use of this Site, you agree, on your own behalf and on behalf of any entity on whose behalf you may be acting, to be bound by the Terms and Conditions. If you do not wish to be bound by the Terms and Conditions, you should not use this Site.

Changes to terms and conditions

PCB may add to or remove, modify or otherwise change any part of the Terms and Conditions at any time. Changes will be effective when the changed Terms and Conditions are posted on this Site. You should check the Terms and Conditions frequently for changes by checking the date this page was last updated, at the top of this page. If any change to the Terms and Conditions is not acceptable to you, you should discontinue your use of this Site immediately. Your continued use of this Site after changes to the Terms and Conditions are posted thereon will constitute acceptance of the changes.

Changes to this site

PCB may terminate, change, suspend or discontinue any aspect of this Site at any time without notice. Without limiting the generality of the foregoing, PCB may change the availability of any features, institute new, or change existing, fees or charges for the use of the Site or any features thereof, add, remove, modify or otherwise change any contents on this Site, impose limits on certain features or restrict access to parts or all of this Site. PCB reserves the right, but not the duty, to correct any errors or omissions in any portion of this Site at any time without notice.

Ownership and usage

Copyright: All text, images, audio or visual recordings or web code ("Works") on this website and in all publications of PCB are Copyright © Pacific Customs Brokers Ltd. unless otherwise indicated.

Exceptions, permissions and terms: The Works may not be transmitted, transcribed, reproduced, stored or translated into any other form, in whole or in part, except as below.

Permitted uses: PCB grants permission for the private or educational use of the Works without profit, except any portion thereof consisting of Third Party Works described below, provided the copyright notices on any such Works remains on the Works.

Third Party Works: Works found on or through the PCB website or paper publications which bear the name of or credit to a third party creator require the permission of the third party creator for any reproduction or other use unless otherwise indicated.

Linking agreement

If you wish to link to this Site, you may do so, provided you agree to the link conditions described below ("Link Conditions"):

  1. If you link to this Site, your website: may not imply that PCB is endorsing you or your products or services; may not imply an affiliation between you or any entity on whose behalf you may be acting without the prior written consent of PCB;  may not misrepresent your relationship with PCB or present false or misleading impressions about PCB or its services; and
  2. PCB shall have no responsibility or liability for any content appearing on your website.
  3. PCB may at any time, in its sole discretion, immediately terminate your right to link to this Site, with or without cause. If PCB exercises this right, you will immediately remove all links to this Site.

By establishing a link to this Site, you will be deemed to have agreed to these Link Conditions.

Websites linked to this site

Certain websites may be linked to this Site. Not all of these links may have been permitted by PCB. Regardless of whether a link has been permitted by PCB, PCB is not responsible for the contents of any website that is linked to this Site. PCB makes no representations or warranties, and does not endorse any website that is linked to this Site, the contents of any such website, the information appearing on any such website or any of the products or services described on any such website. The fact that a website is linked to this Site does not imply that PCB sponsors, endorses or is affiliated or associated with the entity that owns or is responsible for the website.

External links

Certain links on this Site may take you to other websites. PCB provides these links only as a convenience. PCB is not responsible for the contents of any linked website. PCB makes no representations or warranties regarding, and does not endorse, any linked website, the contents thereof, the information appearing thereon or any of the products or services described thereon. Links do not imply that PCB sponsors, endorses or is affiliated or associated with the entity that owns or is responsible for any linked website. If you decide to visit any linked websites, you will do so at your own risk.


Any use of or reliance on this Site or the contents of this Site shall be at your sole risk. PCB makes no representation or warranty of any kind regarding this Site or the contents of this Site, all of which are provided on an "AS IS" basis. PCB expressly disclaims all representations, warranties, conditions and endorsements. Without limiting the generality of the foregoing, PCB makes no warranty as to the accuracy, quality or completeness of the contents of this Site, nor to title or non-infringement, nor to the absence of any software virus or other harmful component. PCB does not warrant that this Site will continue to operate, will operate without interruptions or that it will be error-free.

Limitation of liability

In no circumstances shall PCB, its affiliated or associated companies, officers or employees be responsible or liable for any loss or damages whatsoever, including (without limiting the generality of the foregoing) any direct, indirect, incidental, special, punitive or consequential damages, arising from or in connection with your use of, access to or your reliance on, or your inability to use or access, this Site, any contents of this Site, any external links on this Site, any website linked to this Site, or any contents thereof, or any website linking to this Site, or any contents thereof.

Last updated: September 1, 2016

Trade Topics

CITT Case Study: Why A Multi-Purpose Brewing Machine Is Simply A Coffee Maker

Application of the Harmonized System of tariff classification can be complicated. You can’t just open the Customs Tariff book and Ctrl+F / Command ⌘+F to search (find) for your product. There are legal rules to tariff classification that must be followed. These are called the General Rules for the Interpretation of the Harmonized System (GIR) and must be applied in sequential order. There are also the Customs Tariff Section and Chapter notes, the World Customs Organization (WCO) explanatory notes and various agency rulings, all of which must be taken into account when selecting the correct HS tariff classification code (HS code).

November 23, 2018


John Doe


2000 Tariffs Are Changing In 2022: Is Your Tariff One Of Them?

Every 5 years the World Customs Organization (WCO) completes and publishes an updated Harmonized System (HS) Nomenclature. The WCO is an independent intergovernmental body that is responsible for developing international standards to facilitate fair legitimate trade throughout the world. Currently, the WCO has 183 members who represent 98% of world trade. The HS nomenclature is the basis for all member countries’ tariff classification manuals and ensures uniform classification of goods traded internationally.

November 23, 2018


John Doe


CFIA Outages: Don't Get Mad, Get Proactive

Most importers know that it can be a nightmare navigating the requirements of Canada Border Services Agency (CBSA) and other Participating Government Agencies (PGAs) when importing goods into Canada. However the red tape gauntlet becomes even more dreadful with systems outages. When most government agencies now require importers to submit release requests electronically, outages can add costs for importers. Although these agencies understand that for every minute the movements of goods are delayed, the importer expends another dollar. What will always ring true is that importing is a privilege, not a right, and outages are part and parcel.

November 23, 2018


John Doe


What Is Reason To Believe?

Reason to Believe is one of those customs terms that makes importers' eyes glaze over and think about anything else other than the doom and gloom they are being advised on. With the current state of the world, the last thing anyone wants to talk about is anything that will trigger that familiar shot of anxiety that rockets up your spine. But since Halloween is right around the corner, this scary topic seems entirely fitting.

November 23, 2018


John Doe