How can we help you?
Client
Login
Shipment
Status
It has come to the attention of Pacific Customs Brokers Ltd. that parties known as "Steven Tottenham" and "Barrister Graham Murray" are illegally using Pacific Customs Brokers' trade name and website to defraud the public. The scheme involves the parties above requesting your personal information in exchange for a "refund" or "government documents". The correspondence, generally email, requests the party to forward funds to a non-existent law firm in order to claim the proceeds. Please be advised that this is fraudulent, and Pacific Customs Brokers has no involvement with this scheme.
We have filed a formal complaint with the appropriate authorities and have notified the RCMP and the FBI-Internet Crimes Division.
If you are contacted by these fraudsters, please visit www.antifraudcentre-centreantifraude.ca/index-eng.htm to report the crime or contact your local law enforcement agency.
Pacific Customs Brokers Ltd. CANNOT AND DOES NOT OFFER LEGAL ADVICE. Only a lawyer qualified and licensed to practice in your jurisdiction and properly retained can provide legal advice. If you are of the opinion that you may have a legal problem, you should seek the advice of a qualified lawyer.
This website ("Site") is provided by Pacific Customs Brokers Ltd. ("PCB") conditional on your acceptance of the terms and conditions of use set out below ("Terms and Conditions"). By accessing, reading and making use of this Site, you agree, on your own behalf and on behalf of any entity on whose behalf you may be acting, to be bound by the Terms and Conditions. If you do not wish to be bound by the Terms and Conditions, you should not use this Site.
PCB may add to or remove, modify or otherwise change any part of the Terms and Conditions at any time. Changes will be effective when the changed Terms and Conditions are posted on this Site. You should check the Terms and Conditions frequently for changes by checking the date this page was last updated, at the top of this page. If any change to the Terms and Conditions is not acceptable to you, you should discontinue your use of this Site immediately. Your continued use of this Site after changes to the Terms and Conditions are posted thereon will constitute acceptance of the changes.
PCB may terminate, change, suspend or discontinue any aspect of this Site at any time without notice. Without limiting the generality of the foregoing, PCB may change the availability of any features, institute new, or change existing, fees or charges for the use of the Site or any features thereof, add, remove, modify or otherwise change any contents on this Site, impose limits on certain features or restrict access to parts or all of this Site. PCB reserves the right, but not the duty, to correct any errors or omissions in any portion of this Site at any time without notice.
Copyright: All text, images, audio or visual recordings or web code ("Works") on this website and in all publications of PCB are Copyright © Pacific Customs Brokers Ltd. unless otherwise indicated.
Exceptions, permissions and terms: The Works may not be transmitted, transcribed, reproduced, stored or translated into any other form, in whole or in part, except as below.
Permitted uses: PCB grants permission for the private or educational use of the Works without profit, except any portion thereof consisting of Third Party Works described below, provided the copyright notices on any such Works remains on the Works.
Third Party Works: Works found on or through the PCB website or paper publications which bear the name of or credit to a third party creator require the permission of the third party creator for any reproduction or other use unless otherwise indicated.
Linking agreement
If you wish to link to this Site, you may do so, provided you agree to the link conditions described below ("Link Conditions"):
By establishing a link to this Site, you will be deemed to have agreed to these Link Conditions.
Certain websites may be linked to this Site. Not all of these links may have been permitted by PCB. Regardless of whether a link has been permitted by PCB, PCB is not responsible for the contents of any website that is linked to this Site. PCB makes no representations or warranties, and does not endorse any website that is linked to this Site, the contents of any such website, the information appearing on any such website or any of the products or services described on any such website. The fact that a website is linked to this Site does not imply that PCB sponsors, endorses or is affiliated or associated with the entity that owns or is responsible for the website.
Certain links on this Site may take you to other websites. PCB provides these links only as a convenience. PCB is not responsible for the contents of any linked website. PCB makes no representations or warranties regarding, and does not endorse, any linked website, the contents thereof, the information appearing thereon or any of the products or services described thereon. Links do not imply that PCB sponsors, endorses or is affiliated or associated with the entity that owns or is responsible for any linked website. If you decide to visit any linked websites, you will do so at your own risk.
Any use of or reliance on this Site or the contents of this Site shall be at your sole risk. PCB makes no representation or warranty of any kind regarding this Site or the contents of this Site, all of which are provided on an "AS IS" basis. PCB expressly disclaims all representations, warranties, conditions and endorsements. Without limiting the generality of the foregoing, PCB makes no warranty as to the accuracy, quality or completeness of the contents of this Site, nor to title or non-infringement, nor to the absence of any software virus or other harmful component. PCB does not warrant that this Site will continue to operate, will operate without interruptions or that it will be error-free.
In no circumstances shall PCB, its affiliated or associated companies, officers or employees be responsible or liable for any loss or damages whatsoever, including (without limiting the generality of the foregoing) any direct, indirect, incidental, special, punitive or consequential damages, arising from or in connection with your use of, access to or your reliance on, or your inability to use or access, this Site, any contents of this Site, any external links on this Site, any website linked to this Site, or any contents thereof, or any website linking to this Site, or any contents thereof.
Last updated: September 1, 2016
How To Manage Common CARM Portal Technical Difficulties
We are now a few weeks into CARM, and the full depth of its offerings is still being discovered, as are its challenges. It has, undeniably, been a learning experience for every person, business entity, and government agency that has engaged with this new system, and that period of learning is going to continue for some time. Fortunately, since the beginning, PCB has been on the frontlines of this new system with you, and our experts have been fielding questions and working with clients as we delve into this new world together.
November 23, 2018
John Doe
12 comments
Import Horror Story 2: Getting Out of CARM’s Way
Welcome back, dear readers, to our second annual PCB Halloween post! Someone at the CBSA has at long last solved the Lament Configuration, and love it or hate it - CARM has arrived. We are a week into this scary new regime, and the PCB CARM team has seen firsthand some of the jumpscares that our clients are experiencing with this new system. There are going to be tough lessons for Canadian commercial importers of all shapes and sizes to learn in the coming weeks, but as the grizzled old gas station attendant you stop to talk to before you arrive at your cousin’s cabin in the woods, allow us to fill in the gaps with some experience we’ve gained on our side of the phone. Let’s face our fears together, and by the end of this post, hopefully, you’ll be better equipped to stride into this brand-new psychological thriller we call CARM, and if we’re all lucky, we might just survive to see the trilogy.
November 23, 2018
John Doe
12 comments
CARM is Imminent. So, What’s Next?
On October 2nd, 2024, the House of Commons Standing Committee on International Trade (CIIT) voted down a motion to delay the release of CBSA’s “CBSA Assessment and Revenue Management” (CARM) system. With that motion out of the way, CARM appears to be full steam ahead for implementation beginning on October 21st, with the two-week blackout already underway at the time of publishing.
November 23, 2018
John Doe
12 comments
Do Carriers Need to Register for CARM? YES
The arrival of the CBSA Assessment and Revenue Management system is nearly upon us, with October 21st being the official implementation date. For commercial importers looking to import into Canada, this new initiative represents a significant shift in the way that they interact with the Canada Border Services Agency (CBSA), but if you are a carrier that works in this area, you would be correct in wondering to what extent you are going to need to engage with this new system.
November 23, 2018
John Doe
12 comments