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Type your CCN(s) below and click CHECK STATUS.
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Carrier Assist
A variety of tools created to help you cross the border.
Trouble Shooting Checklist
Is the tracking status above not what you expected? Use this checklist.

Shipment Release Status is Currently Unavailable

Our Shipment Status Tracker is currently experiencing a temporary outage. Please call 1.888.538.1566 for your status.

Please be advised that during this time, you may not be able to check the status of your PARS. Our connection with customs will not be affected, and we can still process shipment release requests. We apologize for the inconvenience caused by this temporary outage.

As always, our staff is available to assist with any questions or concerns you have 24/7 at our toll-free number of 888-538-1566.

Attention Importers

Crossing Disruption - Peace Bridge, Queenston-Lewiston Bridge, Rainbow Bridge, and Whirlpool-Rapids Bridge

The following ports of entry are currently experiencing a disruption, and border users may encounter delays. 

  • Niagara Falls Rainbow Bridge
  • Fort Erie Peace Bridge
  • Queenston-Lewiston Bridge
  • Whirlpool-Rapids Bridge

Until further notice, the Canada Border Services Agency (CBSA) encourages you to consider the following alternate ports of entry to cross the border:

  • Regular Travellers: Lansdowne
  • Commercial Traffic: Lansdowne

If you have already submitted your release request to one of the impacted ports, you are not required change your EDI transmission or to submit another one if you are deferring to Lansdowne.
‍
Follow the border wait times for this port of entry on the CBSA’s Website.

We are closely monitoring the situation and will provide updates as they become available and we encourage you to check out our website for the most recent information.

cargo control #
123456789012345676677890
TRANSACTION #
trans#1234567890
DATE & TIME
Dec 25, 2018 12:34:56pm
PORT OF ENTRY
123, whatever67890
STATUS
Pending
12345678901234567890
Thank you for subscribing, confirming
cargo control #
123456789012345234567890
TRANSACTION #
trans#1234567890
DATE & TIME
Dec 25, 2018 12:34:56pm
PORT OF ENTRY
123, whatever67890
STATUS
Pending
12345678901234567890
Thank you for subscribing, confirming
cargo control #
123456789012345678567890
TRANSACTION #
trans#1234567890
DATE & TIME
Dec 25, 2018 12:34:56pm
PORT OF ENTRY
123, whatever67890
STATUS
Released
12345678901234567890
Thank you for subscribing, confirming
cargo control #
1234567890123456789167890
TRANSACTION #
trans#1234567890
DATE & TIME
Dec 25, 2018 12:34:56pm
PORT OF ENTRY
123, whatever67890
STATUS
Received
12345678901234567890
Thank you for subscribing, confirming
Type your CCN(s) below and click CHECK STATUS.
(Optional)
Check StatusRecent Items
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Check Your Shipments Release Status

If you require further assistance, please contact us toll-free 1.888.538.1566.

Check Your Cargo Control # (CCN)

Type your CCN(s) and click CHECK STATUS.

To Search Multiple CCN’s:

  1. Enter one per line, or
  2. Separate by commas

To Receive Status Updates:

  • Phone (Text Messages)
  • Email
If you require further assistance, please contact us toll-free 1.888.538.1566.
Carrier Assist
A variety of tools created to help you cross the border.
Trouble Shooting Checklist
Is the tracking status above not what you expected? Use this checklist.

CARM Deadline: October 2023

Are You In The Portal?

Importing into Canada commercially? CARM Release 2 is coming in October 2023. Now is the time to get in the Portal. Create a CARM Client Portal before October 2023, as per Canada Border Services Agency (CBSA). Not already in the portal?

Get Started

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