Why do I need a Customs Broker?

Bringing An Animal Into Canada

Do I need to hire a transportation provider?

Looking To Bring Your Pet Into Canada?

We can help

All pets entering Canada must report to Canada Border Services Agency (CBSA), and possibly the Canadian Food Inspection Agency (CFIA) by way of a formal declaration, as well as be transported by a live animal carrier. We will help you with all of it.
As of July 19, 2021, the US land border remains closed to Canadians for non-essential travel. We recommend federal and state/provincial border restrictions be reviewed.

Import Your Pet

Need help importing your pet into Canada? We offer a specialized live animal import process.


  • Assistance in understanding import regulations and process
  • ​Review of import documentation to ensure accuracy and completeness
  • Import account creation
Customs Release Fee:
(per pet)
Additional Charges May Apply
Airport Call-out Fee: $150 - $200/hr (2-hr minimum)
Charged for all pets arriving into Canada via air transport. Dependent on call-out time: evenings, weekends, holidays.
Pet imports into Canada are duty-free. However, Federal (GST) and/or Provincial tax (PST or HST) are applicable. If paying by credit card a 5% or $7.50 minimum charge for disbursement will be applied. Service fees subject to extra charges where applicable.
Transportation Fee:
(quote required)
*Fill out this online form to obtain a freight transportation quote.

Transport Your Pet

Working with our North American pet carrier partners, we can offer you a one-stop shop for both the import and transport of your animal.


  • Reputable, reliable, and safe transportation in accordance with all regulations
  • Arrangement of pick up and delivery of animal at your chosen destinations
  • ​Tracing of shipments while in transit

Ready To Get Started?
Tell Us About Your Pet

Take Our Quiz To Uncover What You Will Need To Get Them Into Canada

Let’s call them Fluffy! Are they a dog or a cat?


“What didn’t PCB do for us? This company went far and above the call of duty for us. Not only did they call in a driver on the weekend when they are closed to make our puppy delivery happen, they kept track and kept in touch on the phone to make sure everything went smoothly. The driver was so nice and friendly it put us at ease that our puppy was in good hands. Bottom line this would have not happened especially during covid with out them helping us out. It was a ton of leg work but was made easy with their help. Thankyou Donna and PCB so much! You made a family Christmas dream come true!”
“Thank you so very much for your care and support facilitating our recent cross-border transfer. We are eternally grateful for your collective work helping this wee international traveler/pup from her only known home in Kelowna to ours, in Anacortes, just in time to melt our hearts and upend our lives.”