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Carrier Assistance

All the tools you need to keep your wheels rolling across international borders

Carrier Assistance Services

Start Your eManifest Account

ACI eManifestACE eManifest

eManifest Filing

Submission of ACE eManifest or ACI eManifest to customs on your behalf.

Includes:

  • 24/7 carrier support
  • Centralized processing for Canada and the U.S.
  • ACI and/or ACE eManifest filing
  • Secure record-keeping

Barcode Label Printing Services

Have your next batch of barcodes printed by an authorized printer for barcode labels. All labels meet the requirements set by CBSA and CBP. They are printed for you on adhesive stickers.

Includes:

  • Centralized processing for Canada and the U.S.
  • All types of barcodes needed for Canada and U.S. bound shipments
  • Sequential order printing and record keeping for next order

Carrier Bond Applications

Get your carrier bond in Canada or the U.S. with a little help from our Carrier Help Desk.

Includes:

  • Authorized agent assistance
  • Work with an approved Surety Company on your behalf
  • Assistance with the accurate completion of your bond application paperwork

Carrier Code Applications

All for-hire commercial carriers are required to have their own 4-digit customs-assigned carrier code. You can get your carrier code with our assistance.

Includes:

  • Canadian or U.S. carrier codes
  • Accurate application completion assistance
  • Submission to custom on your behalf

In-Transit and Single Trip Bonds

It is not always possible to obtain release at the port of entry. In these instances you can receive an in-transit or single trip bond to keep your goods moving towards their delivery point.

Includes:

  • Access to our bonded warehouse until goods are customs released; or
  • Where the goods will travel in-transit through Canada to get to their final destination in the U.S.
  • Submission to Customs on your behalf

24/7 Short-Term Storage And Parking

Located at the Pacific Highway port of entry into BC, you can store your goods or park your trailer short term.

Includes:

  • 24/7 access
  • Secure parking in patrolled lot
  • Access to warehouse facilities

Get Carrier Assistance

Wanting our assistance?

Fill out the form below and a member of our Carrier Assist team will contact you to get started.

FAQ: Carrier Assistance

What Is A Carrier Code?
A carrier code is a unique 4-digit alphanumeric code issued by the CBSA to identify a carrier.

There are two main types of codes:
  • Non-bonded carrier code – Carriers in possession of a non-bonded code must have freight coming into Canada released at the border (first port of arrival).
  • Bonded carrier code – Bonded carriers have posted security which allows them to transport shipments (not cleared at the first point of arrival) inland to a bonded warehouse of their choice.
To learn more about carrier codes read our blog post Should Commercial Carriers Crossing Into Canada Have A Carrier Code?
What Is A Bonded Carrier?

A bonded carrier can bring a load of goods across the Canadian port of entry to an authorized location without customs release. They can do this because upon application to become a bonded carrier they were required to post financial security of $5,000 to $25,000 with the Canada Border Services Agency (CBSA).

To learn more about bonds, read our blog post Bonded Carriers Vs. Non-Bonded Carriers

To learn more about bonds, read our blog post Bonded Carriers Vs. Non-Bonded Carriers
What Is An ACI eManifest?

An ACI eManifest is a cargo and conveyance declaration transmitted to the CBSA by the carrier. The Advance Commercial Information (ACI) program provides Canada Border Services Agency officers with electronic pre-arrival cargo and conveyance information so that they are equipped with the right information to identify health, safety and security threats related to commercial goods before the goods arrive in Canada. ACI eManifest requires highway carriers to transmit their cargo and conveyance data to CBSA for Canada-bound crossings, no less than one hour prior to arrival at the border.

What Is An ACE eManifest?

An ACE eManifest is a cargo and conveyance declaration transmitted to the CBP by the carrier. The Automated Commercial Environment (ACE) is the trade processing system through which U.S. Customs and Border Protection and its partnering government agencies are implementing the Single Window Initiative for processing imports and exports. Through ACE as the Single Window, manual processes will be streamlined and automated, paper will be eliminated, and the international trade community will be able to more easily and efficiently comply with U.S. laws and regulations.

For more details on ACE please visit the U.S. Customs and Border Protection ACE website.
How Do I Get PCB To Submit My eManifest?

You can send us your shipment release request documents and your eManifest request at the same time! Simply download your request sheet and send us the completed request sheet along with your other shipment documentation and we’ll take care of the rest.

Why Choose PCB For My eManifest Filing?

To ensure your cargo and conveyance information is electronically transmitted to and approved by CBSA or CBP, leaving you and your drivers to focus on the journey ahead. You will always have us available for your questions. Our friendly and experienced staff is available 24 hours a day, 7 days a week, and strive to provide you with premium service.

As a carrier, you are required to keep your records for a period of three years. Your records will be kept in our system and you will be able to run daily, weekly, and monthly reports. Leaving you the ability to check your records at anytime.