All of

Your Trade Activity

In one place

What is Global Trade Concierge®?

Global Trade Concierge® (GTC) is a web-based application developed by Pacific Customs Brokers (PCB) for companies of all sizes to conduct and view all of their trade activity in one place. You can track your freight shipments, view your release statuses with government agencies into Canada and the U.S. and use premade forms. You also have the ability to submit your declarations to PCB who will then submit your declarations to customs, or you can directly submit your declarations straight to customs.

Developed for you by Trade Experts

Global Trade Concierge® is the product of years of industry knowledge and technology expertise in helping businesses import and export goods around the globe. By improving visibility to the entire supply chain, GTC® will automate and manage your import and export processes. This will reduce your costs, risks and delays associated with manual compliance and tracking efforts.

Key Benefits

Your Forms, Your Declarations, Your Tracking

All-In-One Dashboard

Your one-stop-shop for all your trade endeavors.

Real-Time Shipment Visibility

Check the status of your U.S. and Canada bound imports including PGA statuses, as well as your current international freight locations

Create Trade Forms

Customs invoices, permits, Certificates and more.

Report Center

Always be informed with real-time and customizable reports

Minimize Data Entry Errors

Eliminate errors upon form creation with our data validation feature

24/7 365 Support

Access support for all features, all day, any day, from anywhere in the world

EDI Import Declaration Submission

Use our direct connection to U.S. Customs and Border Protection and Canada Border Services Agency to submit all of your import declarations

User Friendly

Easy to use, intuitive and customizable for your needs

Three ways to use Global Trade Concierge®

1. Comprehensive Access

Access customs forms, shipment tracking, and user dashboard with regulatory updates and trade news library.

GET COMPREHENSIVE ACCESS

2. Concierge Access

Exclusive access to very powerful features. Submit your freight request or customs documentation directly through GTC®. Utilize the customs forms templates and save your addresses to make your day-to-day life a lot easier. Access our PCB Learning Center at no additional cost.

GET CONCIERGE ACCESS

3. System Integration (EDI)

Integrate your system with the GTC’s® EDI connection to streamline declarations with Canada and U.S. Customs. This service software option provides your internal customs team with the ability to file import declarations directly to us without having to create additional documentation.

GET MORE INFORMATION

GTC® Plans

Your business needs at a click of a button.
Check out the features below to find the plan that suits you best.

Comprehensive
$0
PER MONTH
Single User
PDF Forms Library
Shipment Tracking


Concierge
$60
PER MONTH
Multiple Users
Customs Form Submission
Shipment Tracking
Learning Center Access


System Integration
$275
PER MONTH
Multiple Users
EDI Connection
Shipment Tracking
Account Manager Direct Connect


Testimonials

“PCB has provided a platform that allows us to provide efficient service to both our North and Southbound carriers. Their responsiveness is excellent, and they always provide timely service whenever there is an issue to be addressed.”
- Jared
“I love the fact that if I need to find old entries, I just put in the filter dates and invoice number and the shipment comes up with ease.” Our entries get automatically uploaded into the system, which saves a lot of time on my end from being an EDI client in the past. If I need parts added, I just send a file and saves me from manually creating each commodity one by one. I cannot live without the address book! Call it odd if you will, but it is so handy when you are unsure if a consignee is in the Customs database! I search a buyer and if I see an EIN I know the shipment is good to go! I would, it has definitely simplified our daily shipments!"

- Melissa
“I love the fact that the portal can be accessed 24/7. My colleagues and I have accessed it while in office and even when away. The blog and news sections are very informative and a great way to update oneself on the latest trade news. The ease by which we can submit customs online really helps speed up the transaction time to complete this piece of work. We use the portal daily and appreciate its reliability. This is by far one of the best portals I’ve used to submit and track customs paperwork.”

- Manish

Get a GTC Account

Are you looking to gain GTC access? Fill out the form below and a member of our Client Services team will contact you to get started.