USA Customs Brokerage Services


USA FlagPacific Customs Brokers is your PREMIUM service provider. Our strength is cutting through red tape. We are a U.S. Customs Broker and a Canadian Customs Broker with strong expertise directed to both the one-time noncommercial goods importer and to the high volume commercial goods importer. Pacific Customs Brokers is ALWAYS OPEN 24 hours per day, 7 days per week, to obtain clearances at all Commercial Customs ports of entry in the United States and Canada.

Pacific's highly trained 24/7 LIVE Reception Team will direct all calls, urgent and non-urgent, to the appropriate operational department. Unlike other customs brokers, Pacific Customs Brokers does NOT believe in voice mail boxes or automated phone attendants. Because of our 24/7 operational orientation, Pacific Customs Brokers offers premium Customs Brokerage Services.

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Pacific Customs Brokers provides exceptional service to any and all types of importers in a wide variety of industries. Our Licensed Customs Brokers will work with you to expedite the customs clearance of your shipment, while at the same time ensuring adherence to all customs compliance and government regulations.

In order to provide PREMIUM services to our clients, Pacific Customs Brokers offers the following expertise and services:

In support of our customs brokerage services, Pacific Customs Brokers will provide the following:

Entry of Goods into the United States

Customs and Border Protection (CBP) is responsible for securing and facilitating trade to and from the United States and around the globe; securing it from acts of terrorism and assuring that goods arriving in the United States are legitimate and that appropriate duties and fees are collected.

Before September 11, 2001, the major responsibility of the former U.S. Customs Service was to administer the Tariff Act of 1930, as amended. When Customs subsequently merged with other border enforcement agencies to become U.S. Customs and Border Protection, CBP's priority mission became homeland security: detecting, deterring and preventing terrorists and their weapons from entering the United States.

Entry Types

When a shipment reaches the United States, the importer of record (i.e., the owner, purchaser, or licensed customs broker designated by the owner, purchaser, or consignee) will file entry documents for the goods with the port director at the goods' port of entry. Imported goods are not legally entered until after the shipment has arrived within the port of entry, delivery of the merchandise has been authorized by CBP, and estimated duties have been paid. It is the importer of record's responsibility to arrange for examination and release of the goods.

Entry For Consumption

Entering merchandise is a two part process consisting of: (1) filing the documents necessary to determine whether merchandise may be released from CBP custody, and (2) filing the documents that contain information for duty assessment and statistical purposes. Both of these processes can be accomplished electronically via the Automated Broker Interface (ABI) program of the Automated Commercial System (ACS).

Entry For Warehouse

If one wishes to postpone release of the goods, they may be placed in a CBP bonded warehouse under a warehouse entry. The goods may remain in the bonded warehouse up to five years from the date of importation. At any time during that period, warehoused goods may be re-exported without paying duty, or they may be withdrawn for consumption upon paying duty at the duty rate in effect on the date of withdrawal. If the goods are destroyed under CBP supervision, no duty is payable.

While the goods are in the bonded warehouse, they may, under CBP supervision, be manipulated by cleaning, sorting, repacking, or otherwise changing their condition by processes that do not amount to manufacturing. After manipulation, and within the warehousing period, the goods may be exported without the payment of duty, or they may be withdrawn for consumption upon payment of duty at the rate applicable to the goods in their manipulated condition at the time of withdrawal. Perishable goods, explosive substances, or prohibited importations may not be placed in a bonded warehouse. Certain restricted articles, though not allowed release from custody, may be warehoused.

Temporary Importation Under Bond (TIB)

Goods of the types enumerated below, when not imported for sale or for sale on approval, may be admitted into the United States under bond, without the payment of duty, for exportation within one year from the date of importation. Generally, the amount of the bond is double the estimated duties. The one year period for exportation may, upon application to the port director, be extended for one or more further periods which, when added to the initial one year, shall not exceed a total of three years. There is an exception in the case of articles covered in item 14: the period of the bond may not exceed six months and may not be extended.

Merchandise entered under TIB must be exported or destroyed before expiration of the bond period, or any extension, to avoid assessment of liquidated damages in the amount of the bond. All goods entered under TIB are subject to quota compliance.

Preparation of other various U.S. Documents

Our Customs Brokers will assist in the preparation of Canadian Textile and Lumber export permits for shipping to the USA.

  • Certain goods entering the commerce of the USA may also be regulated by other government agencies (OGA's). We can assist in the preparation of all documentation and liaison service for many of the U.S. agencies, including
  • Food and Drug Administration (FDA) regulates and monitors the entry of all consumable items, including pharmaceuticals, in addition to radiation emitting and medical devices
  • Federal Communications Commission (FCC) regulates most electronic and communication technology
  • United States Department of Agriculture (USDA) regulates horticultural and agricultural commodities
  • United States Department of Fish and Wildlife (F&W) regulates the entry of game animals and products of reptiles, fish, birds and fur-bearing species into the USA, in addition to regulating CITES permits
  • Environmental Protection Agency ensures compliance with the nations environmental laws, including automobile emissions and chemical importations
  • Department of Transportation is responsible for regulating vehicle safety and performance standards

Pacific Customs Brokers is your PREMIUM service provider who cuts through the red tape. We are a U.S. Customs Broker and a Canadian Customs Broker who provide superior Customs Brokerage Services at all North American Customs ports of entry. To use the services of Pacific Customs Brokers, we require the following:

Customs Power of Attorney
This document allows Pacific Customs Brokers to act on your behalf with U.S. Customs & Border Protection, in addition to other U.S. Government Agencies.
Payment Arrangements
For Pacific Customs Brokers to conduct business on behalf of your company, we require your company to have payment arrangements made in advance. We accept payment in various forms for the convenience of our clients:
  • Credit Card - We accept Visa or MasterCard
  • Debit Card
  • Certified Check or Bank Draft
  • Wire Transfer or Electronic Payment
  • Cash
  • Line of Credit - Pacific Customs Brokers, upon approved application, extends a Line of Credit to clients with a history of good payment, and who import a certain volume of transactions per year. Clients to whom we extend credit may be asked to pre-pay high disbursement shipments and may be asked to provide a personal guarantee. Credit Application and Agreement

When beginning a relationship with Pacific Customs Brokers, our Client Service Team can assist with the following:

  • Assignment of a Customs Assigned Number
  • Advise on duty rates and tariff classification
  • Effect direct payment of duties and taxes with U.S. Customs and Border Protection
  • Advise of all import requirements with other government agencies (OGA)
  • Advise all carriers that Pacific Customs Brokers is now acting on your behalf
  • Arrange for continuation or termination and replacement of your Continuous Transaction Bond

U. S. Customs and Border Protection has a firm mandate on compliance. If you are appointing Pacific Customs Brokers as your preferred customs broker, we can review your previous entries to ensure accuracy with the Customs coding requirements. If errors are detected on previous entries, we will consult with you on rectifying any those, therefore assuring compliance with reasonable care standards

Our experienced Licensed Customs Brokers can review your NAFTA Certificates and other shipment documentation so you are assured of receiving the maximum benefits of applicable trade agreements that the U.S has with other nations

Pacific Customs Brokers acts on behalf of many different levels of clients, and every client should expect PREMIUM service:

  • High volume importers
  • Seasonal importers
  • Project managers
  • Low volume occasional importers
  • One-time entry importers
  • Individuals