Importing Into Canada

Canadian FlagPacific Customs Brokers is the PREMIUM service provider for both Canadian and U.S. Customs Brokerage Services in the International Trade Industry. Pacific Customs Brokers is ALWAYS OPEN 24 hours per day, 7 days per week, to obtain clearances at any Commercial Customs ports of entry into Canada or the United States. Pacific's highly trained 24/7 LIVE Reception Team will promptly answer and direct urgent and non-urgent calls to the appropriate operational department. You can be assured your calls is important to us and will be answered.

We provide services to the following types of clients:

  • Publicly traded & privately held companies
  • Partnerships, sole proprietorships, limited liability corporations
  • Individuals
  • Trade Associations & clubs
  • Festival organizers, host committees, charitable organizations
  • Freight forwarders and trucking companies
  • Foreign and domestic customs brokers
  • Many others...

When businesses, organizations or individuals are currently importing goods into Canada, we can assist you in the following ways:

Full Account Review
We will review your current and past transactions to determine potential risks and opportunities in a number of areas including:
  • Harmonized Tariff Classification and duty rates
  • Valuation of your goods
  • Country of Origin declarations
  • Applicability of trade agreements
  • Consistency of information
  • Post entry issues such as:
    • Clarification for CBSA
    • Duty Drawbacks
    • Refund Claims
    • Protests
    • Binding Rulings

As your appointed customs broker, Pacific Customs Brokers will support you in building a proactively managed process to assure maximum efficiencies. We will assist you in the following ways:

  • Better understanding the risks associated with importing goods into Canada
  • Assisting and advising your company with managing your compliance exposure
  • Refining your Customs compliance process to ensure that reasonable care is being utilized in complying with Customs regulations
  • Assisting you in assuring optimization of the various trade programs available
  • Assisting you in identifying your specific brokerage requirements

We believe that it is essential to the success of an importer to have knowledge of the necessary processes and rules involved in international trade. To this end, Pacific Customs Brokers conducts a number of Trade Compliance Seminars and workshops throughout the year. We can customize any or all of these seminars to suit the needs of our clients.

Process Review
We can assist you in promoting efficiencies and accuracy in your processes by:
  • Analysis of your current documentation and processes
  • Identifying opportunities for improvement
  • Reviewing compliance goals and resources
  • Analyzing the knowledge base of the departments responsible for import documentation and compliance
Streamline Processes
By exercising greater control over the processes involved in importing, you facilitate a greater degree of management control and thus, provide a better product. We can support you in your quest for "best practices" by:
  • Assessing and clarifying your documentation requirements
  • Work with your staff to draft process manuals
  • Assist in developing formal policies
  • Recommend appropriate documentation strategies
  • Providing specialized training for your staff
  • Encouraging management involvement and leadership

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If you are new to importing, our customs specialists will assist you with the necessary requirements for importing into Canada. There are a number of forms and declarations required.

Canada Border Services Agency (CBSA) will require the following:

  • Description of the goods
  • Canadian Port of Entry
  • Currency used in the transaction
  • The value and dutiability of the goods
  • Country of original manufacture or growth
  • Clear markings with the country of origin
  • Whether the commodities imported are considered trade-sensitive

Commercial vs. Personal Use Importation

The regulations for goods being imported for commercial sale and those being imported for personal use are considered the same in the eyes of CBSA. Goods may imported by the owner or purchaser of the goods. It is not necessary to have a license to import into the United States.


If you are importing a commercial or a recreational vehicle from the United States or another country into Canada, we can assist you with your next vehicle move. Our customs specialist can guide you on how to you avoid having your vehicle refused entry, delays at the border, and possible penalties with Canada Border Services Agency.

Get a Vehicle Shipping Quote

Pacific Customs Brokers conducts a number of trade seminars and workshops throughout the year, including Basics of Customs Compliance, NAFTA, HS Tariff & Classification and others. These seminars are facilitated by Licensed Customs Brokers with many years of experience in the Customs Brokerage Industry. In addition to our regular scheduled seminars, we can customize a seminar or workshop designed to suit a specific industry need.

E-Commerce Importing into Canada as a Non-Resident Importer

Are you a U.S. company looking to increase your sales in Canada? Take full advantage and become a Non-Resident Importer.

Why Sell to Canada: Canadian Flag

  • Consumer base of over 33 million people
  • Market potential for 15% of your U.S. sales
  • Least expensive country to export because of it's close proximity
  • 80% of Canadians are located within 60 miles of the U.S./Canada border

What is a Non-Resident Importer?

A Non-Resident Importer (NRI) is a company or individual who does not reside in Canada, but elects to act as the Importer of Record (IOR) for a shipment(s), imported into Canada. The IOR is responsible for all accounting related to the importation including but not limited to, any duties and/or taxes payable to the Government of Canada as well as the maintenance of records pertaining to each importation. As a Non-Resident Importer you are able to sell to Canada in a domestic selling environment without have a physical presence there.

Should you become a Non-Resident Importer?

  • Do you currently or would you like to sell your goods to Canadian buyers?
  • Would you like to have the appearance of being a domestic supplier without having a physical presence in Canada?
  • Would you like to utilize Canadian warehousing and distribution services rather than set up your own?
  • Would you like to simplify potential sales to your buyers by offering a purchase price that includes delivery, duty and tax, therefore eliminating extra cost surprises?
  • Would you like to relieve the burden of declaring your goods at the Canadian border from your customers?
  • Would you like to have control over all costs for transport, customs brokerage and duty therefore effectively eliminating supply chain markups?
  • Would you like to offer samples and warranty shipments free of charge to your customers?

If you answered yes to any of the above, you would benefit from being a Non-Resident Importer.

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