There are instances when a shipment has not been processed by the time a carrier arrives at the border. While delays are frustrating, there usually are reasons as to why this has occurred. Some of which you may be able to avoid with a better understanding of what causes them and what procedures you can follow to help ease your experience at the border.
The first step is to understand some of the reasons as to why your shipment has not been set up. It is possible that:
- The customs broker never received the paperwork - Did you confirm with the customs broker that they received your fax or email?
- The customs broker was not given ample processing time - Did you send your paperwork at the time you picked up the freight? Doing this gives the customs broker the maximum time to process the entry. The type of commodity imported and size of the entry also determines how much time is required to process it.
- There is pertinent release information missing - No invoice has been provided, country of manufacture is missing for all or some of the items, complete description of goods is not clear, licenses, permits or certificates are required and missing etc.
- The goods being imported can not be set up under the Pre-arrival Review System (PARS) - Some examples: Prime and ETA entries, goods requiring inspection, used self propelled vehicles.
In any of these cases the driver will be directed by the customs officer to see the customs broker for further assistance.
On arriving at the customs broker's office you will need to present them with the following documents:
- The referral slip (yellow) from CBSA - Form E67(08)
- Canada Customs Invoice or Commercial Invoices
- Bills of lading
- Any licenses, permits or certificates
The customs broker will need to resolve the issue and resubmit the entry to the CBSA for their release decision. These entries can be resolved either by electronic transmission or in the form of a paper package. "Failed PARS" shipments are either released at the border or forwarded in bond for release at a later date.
Good To Know:
To avoid a possible duplicate release of these shipments, the Cargo Control Number (CCN) submitted with the PARS request must be re-used on the cargo control document Form A8A(B), if the shipment is moving forward in bond. The CCN must be handwritten or typed on a blank cargo control document. This form is free and can be obtained from CBSA, your dispatch or the customs broker handling the clearance.
Carriers using their own pre-printed cargo control documents should cross out the existing bar-coded number and type or neatly hand write the original failed PARS number in the "Previous cargo control No." field. In either instance, the notation "Failed PARS" must be marked in the description field of the cargo control document.
Handwritten/typed CCNs on A8A(B) forms will only be accepted when a PARS procedure fails. Carriers will be subject to a penalty under the Administrative Monetary Penalty System if they fail to comply with the bar-code requirements for all other reporting and release processes.
Failed PARS shipments should not happen regularly. If you find yourself in this situation, we recommend you consult your customs broker to identify and resolve the problem.