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ACI eManifest Requirements For Tow Truck Operators

Tow truck operators towing a vehicle across the border into Canada are classified as carriers by Canada Border Services Agency (CBSA). Therefore in some cases, like other highway carriers, tow truck operators and towed equipment owners may be required to transmit cargo and conveyance data in the form of an ACI eManifest to CBSA.

CBSA has implemented an Interim Policy for ACI requirements for empty tow truck conveyances and tow trucks hauling disabled commercial vehicles.

Interim Policy Guidelines

  • An empty tow truck Requires only a verbal report at the First Port of Arrival (FPOA) from the tow truck operator. No ACI eManifest is required.
  • Towing a disabled private vehicle Requires only a verbal report at FPOA from the tow truck operator. No ACI eManifest is required.
  • Towing a disabled tractor A verbal report by the tow truck operator can be made at FPOA. Additionally, the empty conveyance data may be transmitted to CBSA by the carrier/owner of the disabled tractor.
  • Towing an empty trailer A verbal report by the operator can be made at FPOA. Additionally, the carrier/owner of the disabled trailer may transmit empty conveyance data to the CBSA.
  • Towing a loaded trailer with tractor The carrier/owner of disabled trailer must transmit cargo and conveyance data to CBSA. Both the Cargo Control Number (CCN) and the Conveyance Reference Number (CRN) (one of which must be bar-coded) must be provided to the tow truck operator to provide to the Border Services Officer (BSO) at the FPOA.
  • Towing a loaded trailer with no tractor The carrier/owner of the disabled trailer can transmit cargo data to CBSA. The bar-coded CCN must be provided to the tow truck operator for reporting to the BSO at the FPOA.
5 Frequently Asked Questions About ACI eManifest | Part 1
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About Author
Jan Brock

Jan Brock joined Pacific Customs Brokers in 2015 as a Senior Trade Advisor. She retired from Canada Border Services Agency (CBSA) in 2015 after serving more than 37 years. Jan started her career with CBSA as a summer student in 1976 and worked part-time until she graduated from U.B.C. with a Bachelor of Education Degree in 1980 . Shortly after graduating from U.B.C. Jan worked full time as an inspector with CBSA and within three years was promoted to Superintendent. She served some time in the Regional Operations office as an Operations Review Officer before she was promoted to Chief of Operations first at the Customs Mail Centre, then in the Metro District as the Commercial Chief and ending her career as a Chief at Pacific Highway Commercial Operations where she served as Chief from 1992 to 2015. During her career she was a member of the Customs Drug Team and a trainer in the National Enforcement Program. Jan also served as the Regional Coordinator Officer Powers and Use of Force for the Pacific Region. Jan served on many Commercial Program Reviews and committees both national and regional during her career and possesses an expansive knowledge of importing and exporting into and from Canada.

While we strive for accuracy in all our communications, as the Importer of Record it is incumbent upon your company to ensure that you are aware of the requirements under the new regulations so that you maintain compliance as always.