Online Purchased Parcels Stuck at the Border? Read This Post.

Online Purchased Parcels Stuck at the Border? Read This Post.

With the US/Canada land border closure over the past year, many online shoppers have been struggling to find ways to ship their US-delivered goods to Canada easily.

In this blog post, we are discussing this issue with one of our Operations Release Agents, to determine what, if anything, can be done.

I’m looking to purchase something in the US that is not sold in Canada. The seller does not ship to Canada. What are my options?

Lucky for you, PCB has a Small Parcel Service. You can have your goods that cannot be shipped directly to Canada shipped to a designated warehouse in Blaine, WA that we have been working with for many years. When the shipment arrives in Blaine, we are notified as to how many packages have arrived and we submit your release request (aka. customs entry) to Customs. As long as the entry is approved by Customs before the cut-off time, you will get your goods delivered the next day.

Do you only offer this service at the Pacific Highway port or is it available across Canada?

We offer this service at Pacific Highway and can assist in finding you a similar solution across Canada.

I have already shipped my goods to a PO Box. Can you still help me ship and import it to Canada?

Unfortunately, we cannot retrieve shipments already sent to a PO box as these are controlled by the United States Postal Service. However, if it has gone to a warehouse other than Propack or International Parcel Service (IPS), we can usually, for an additional charge, get one of the warehouses we work with to pick up the goods and bring them to Propack or IPS for shipping into Canada.

Is there a limit to how big or small a parcel I’m wanting to bring to Canada through this service?

No, there is no minimum or maximum weight or size the parcels need to be.

How much can I expect to pay for this service (On top of what I already paid to purchase the goods and have them shipped to Blaine)?

Prices are based on the weight of the shipment and the number of boxes. To give you an idea of costs, for one package weighing 20 lbs, the charge would be approximately $85.00 Canadian dollars. This does not include duties and taxes.

How can I get set up for this service?

Fill out this form to reach our Clients Services Team and get started!

We hope that someday soon the US/CA movement of goods will go back to being as easy as it once was. However, in the meantime, you can count on us to help you navigate through.

Disclaimer: While reading, kindly note the date of this blog. At PCB we do our due diligence to write on the most relevant topic every week and naturally content may become dated as developments in a certain program/topic occur. For this reason, we greatly appreciate your readership and hope you continue reading with the posting date in mind. For the latest information on this topic please use our website's search function, or better yet, subscribe to our "Trading Post" newsletter to receive these updates directly to your inbox.
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About the Author
Trish D'Haese

While we strive for accuracy in all our communications, as the Importer of Record it is incumbent upon your company to ensure that you are aware of the requirements under the new regulations so that you maintain compliance as always.